Shipping policy

  • FREE Shipping to Canada & USA on orders starting at $80
  • Ships from Toronto and NY State (US Customers)
  • Canada & USA Shipping Time: 3-5 business days
  • Pickup in person available in Toronto (near Scarborough), choose Pickup option in your cart
  • Worldwide Shipping available at checkout
  • Comes with a handwritten note and gift ready packaging
  • Want to send this item as a gift? Add a personal note to your order in the Cart Notes for us to include with the shipment
  • Refund & Exchange within 30 days. See Details

 

I’m ordering a gift for someone. Can I have it shipped to their address?

Yes! We love to be part of your gift-giving. As you’re checking out online, add a note to your order to let us know this is a gift, the name of the person you’re buying it for, and their shipping address. We’ll make sure to take care of the rest.

You can even let us know if there’s a special note/message you’d like us to include! We will write the message on a nice gift tag.

Which countries do you ship to?

We ship to customers within Canada, the United States, the UK, all of Europe, Australia, New Zealand, Philippines, Malaysia, Thailand, Japan, the United Arab Emirates and many more countries. Shipping cost will be available at checkout. For UK consumers, order must be above £135.

How long will it take to receive my order?

Once you place your order online, please allow 1-2 business days for us to package and ship your order. You’ll be notified as soon as your order is on its way. From there, the shipping times vary, as per below:

USA: 3-5 business days (priority upgrade is also available at checkout for quicker shipping)
Canada: 3-7 business days (depending how close you are to Toronto)
Worldwide: Times will vary. Please check the shipping cost upon checkout.

How much does shipping cost?

We offer free shipping on orders over $80 within the USA and Canada. If you’re not eligible for free shipping, shipping cost will be indicated at checkout.

International shipping to other countries outside North America is also available. You will be quoted the amount at checkout.

Do I have to pay for duties before I receive my package?

For our customers in Canada and USA, no.

Other countries might charge customs duties and if this is the case you will be informed and billed by the courier on delivery. Unfortunately, we cannot take responsibility for any of these costs.

Can I get a refund or exchange?

Refund & Exchange within 30 days. Read our Refund & Exchange policy

Can I pick up my order in person in Toronto? 

Our Toronto and GTA customers can also pickup their items in person for free. Please note that our hours of operations are very limited, you must reserve a date and time in your cart before you purchase. We are located near Scarborough (by the DVP & Eglinton area). Exact location will be shared by email after your purchase.

Contact Info
Email: support@shopcambio.co